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Privacy Policy

Last Updated: April 8, 2026. Your privacy is paramount. This policy outlines how we collect, use, and protect your information when you interact with Emerge Automations.

1. Overview

Emerge Automations ("we," "our," or "us") provides AI automation services, including voice agents, workflow automation, and strategic consulting. We are committed to protecting the personal data of our clients and their end-users.

2. Information We Collect

Personal Information: We collect names, email addresses, and phone numbers when you contact us or sign up for our services.

Business Data: To provide automation services, we may process business-related data, including CRM records, workflow logs, and internal documentation provided by you.

Usage Data: We collect information on how you interact with our website and AI tools to improve our services.

3. AI Data Processing & Security

When implementing AI solutions (such as Custom LLMs or Voice Agents), we adhere to strict data security protocols:

  • Data Isolation: Your business data used for training custom AI models is isolated and never used to train public models (e.g., public versions of GPT).
  • Encryption: All data in transit and at rest is encrypted using industry-standard protocols.
  • Anonymization: Where possible, we encourage and implement PII (Personally Identifiable Information) stripping before data is processed by AI models.

4. How We Use Your Information

  • To deliver and maintain our AI automation services.
  • To communicate with you regarding project updates and support.
  • To analyze and improve the performance of our AI agents and workflows.
  • To comply with legal obligations in the UK and USA.

5. Third-Party Services

We use trusted third-party providers to power our automations, including but not limited to OpenAI, Anthropic, n8n, and Google Cloud. These providers have their own privacy policies and data processing agreements which we review to ensure compliance with our standards.

6. Your Rights

Depending on your location (GDPR in the UK/EU, CCPA in the USA), you have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us at privacy@emergeautomations.com.

Contact Our Privacy Team

If you have questions about this policy or our data practices, please reach out to our Data Protection Officer at emergeautomations@gmail.com.